Privacy Policy

Soundarya Sapphires (“us”, “we”, or “our”) operates the website located at https://soundaryasapphires.com (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Data Collection and Use

We collect several different types of information for various purposes to improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • Phone number
  • Name

WhatsApp Data

Our use of the WhatsApp Business API may involve collecting your phone number for message delivery purposes. This data is stored by WhatsApp and deleted when messages are deleted as outlined in their Cloud API Privacy Policy.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain the Service
  • To improve and personalize the Service
  • To send you promotional emails and communications (with your consent)
  • To respond to your inquiries and requests
  • To process orders and deliver your purchases
  • To fulfill any other purposes we disclose before you provide your data

Disclosure of Data

We may disclose your Personal Data to third-party vendors and service providers who assist us in operating and maintaining our Service. These third parties are obligated to use your Personal Data only to perform services on our behalf and are prohibited from disclosing or using your data for any other purpose.

We may also disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Soundarya Sapphires
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Promote the safety of users of the Service or the public

Security

We are committed to protecting your personal data. We use a variety of commercially reasonable security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. However, no Internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, or erase your personal data. You may also have the right to restrict or object to the processing of your personal data. To exercise these rights, you can contact us using the contact information below.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: soundaryasapphires@gmail.com | info@soundaryasapphires.com
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